WELLINGTON – Minister of Administrative and Bureaucratic Reform (PANRB) Abdullah Azwar Anas paid a working visit to the New Zealand Public Service Commission (NZPSC) in Wellington, Monday (5/8). During the visit, he observed the performance management and design of government organizations implemented in the Country of Aotearoa.
“I just got back from one of the committees that handles staffing in New Zealand. We get a lot of information on how to manage performance, how to manage the State Civil Apparatus (ASN) – including talent management that allows non-ASNs to work for the government in New Zealand,” he said.
For the record, the NZPSC is tasked with oversight and regulation. It is responsible for the oversight of the public service in New Zealand.
The NZPSC regulates standards of behavior and performance for government employees, and ensures that public services are delivered efficiently and effectively.
During the meeting, Minister Anas mentioned that Indonesia is currently focusing on digital bureaucracy, digital culture, and digital competency. Meanwhile, in terms of staffing, the Ministry of PANRB has simplified business processes.
“This simplification includes several main services, namely promotion services, retirement services, and agency transfer services,” he said.
Furthermore, he explained that the periodisation of promotion for civil servants is set at six times a year.
The PANRB Ministry has also simplified positions from 3,414 classifications to three classifications. This has an impact on the agility of ASN mobility.
The former Head of the Government Procurement Policy Agency (LKPP) also explained the breakthroughs that the government has made regarding the transformation of ASN management.
Indonesia has a new State Civil Apparatus (ASN) Law (Law No.20/2023) which includes seven main agendas aimed at improving and updating the ASN system to be more effective and responsive to national needs.
The seven main agendas include the transformation of ASN recruitment and positions; ease of mobility of national talents; acceleration of competency development; structuring non-ASN personnel; reform of ASN performance management and welfare; digitalisation of ASN management; and strengthening work culture and institutional image.
Meanwhile, in terms of recruitment, the online-based CASN selection is now equipped with a live score, to ensure transparency and fairness.
“There is no more help from insiders. All processes are purely based on the competence and integrity of the participants,” said Minister Anas.
During the meeting, Minister Anas also outlined the digital transformation through GovTech (INA Digital) that has been launched by President Joko Widodo.
“In the short term, by 2024, Govtech will develop nine priority services in an integrated manner, as well as the integrity of other services that are ready to be consolidated,” he added.
It was conveyed that in the future, people of Indonesia only need to log in once and fill in data to be able to access various services in one portal.
Integrated services in one portal are expected to fulfill the needs of the community at every moment of the human life journey, from birth to death.
One to note, in the initial phase of the initiative, 15 agencies are ready to integrate their services on the Public Service Portal and the Government Administration Portal, to conduct an initial launch of integrated services in the third quarter of 2024 and ensure its sustainability in the future.
After the meeting, NZPSC Head of Service & Public Service Commissioner Heather Baggott said that the discussion was very interesting for her. Heather hopes that she can learn a lot from the meeting, especially regarding digitalisation in government.
“We have exchanged some very interesting ideas and how we digitalise government, as well as aspects that will be worked on in the future. I hope we also learnt from the Indonesian delegates,” she concluded.
